ISSA.CMI Master Technician Certification

This ISSA/CMI Masters certification class is designed for frontline staff and middle management. Whether you are new to the industry or a veteran, these sessions are full of up to date techniques and technology.

• Be ready to change your mindset!
• Have you found yourself in charge of a department you know nothing about?
• Just moved into a position where the staff knows more than you?
• Are you now inspecting work and have no idea as to the "how's" and "why's"?

Then this course is designed just for you. If you are new to the industry, just starting a cleaning service, or wanting to have a certification you can take to that next job interview, this is the class for you.

Course Outline:

• Health and Risk Management
• Understanding customer Service
• Principles of Cleaning Chemistry
• Maintaining Above Floor Surfaces
• Learning Hard Floor Surfaces - VCT/LVP
• The In's and Out's of Maintaining Carpeted Floor Surfaces
• Servicing Restrooms and Showers
• Healthy Cleaning Dashboard
• Leadership BONUS - Getting to Your WOW